Social Security Scotland - Provision of 39 Client Advisors - Glasgow

The provision of 39 client advisors located in Glasgow, providing the following services:

-Through inbound and outbound calls, will provide clients with accurate information in a warm and friendly way.

-Will also interact with clients online via webchat, email and may have the opportunity to engage with clients face-to-face.

-Will process client applications in a timely and efficient manner making sure their details are correct, and they have supplied all the required information.

-Will process payments, client requests, record case updates accurately and arrange appointment bookings.