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South Lanarkshire Council plans to procure this contract, with a tender notice expected by 1 Jul 2026.
South Lanarkshire Council are looking to notify the market of a potential future contract opportunity to deliver a Customer Experience (CX) Platform, incorporating Customer Relationship Management (CRM).
The Council has undertaken a review of its customer experience and identified a potential need for a Customer Experience platform to help modernise and improve its offering.
Computers & office machinery · Scotland · CPV 72222300, 48000000, 72223000
A tender notice was expected by 1 Jul 2026.