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ServiceNow has been in NSS since 2017. This extension is utilisation of an option existing within the active contract and anticipated at the previous renewal and CAB approval.
NSS and various Health Boards are using ServiceNow with a range of core functionality deployed on standard modules as well as c 100 custom / bespoke developments on the platform.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| ServiceNow | - | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 1 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 | £1,057,437 initial term | 1 single bid — no competition | ServiceNow | complete |