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University of St Andrews: Finance - Student Payment Services — University of St Andrews | UKGovscan

AWARDEDProcurement notice · University of St AndrewsRef ocds-r6ebe6-0000645522

University of St Andrews: Finance - Student Payment Services

Save Track Track buyer

Contract Value

Not specified

Supplier

Western Union Business Solutions

Procurement

Open procedure

Source

Public Contracts Scotland

View original notice

The notice does not give contract dates.

Description

The University currently collects Visa and Mastercard accommodation and tuition fees via the WPM Education platform; this activity is specifically excluded from this tender process. However, there is a large value of payments by bank transfer that are received directly into the University bank account, which then requires manual posting and reconciling to the student account.

The University also currently partners with a specialist provider for the collection of payments. The tender therefore consists of this and the above bank transfer activity, with a view to expanding the range of alternative payment methods, including such as China Union Pay, WeChat, Alipay, as well as standard international bank transfers. Note that accepting payments by card is not a requirement of this tender process but may be considered in the future. Current values and volumes can be found in Appendix 1 below.

The main drivers behind this tender have been identified as process efficiency, performance improvement, improved utilisation of staff resources, improved staff satisfaction and improved student (customer) experience.

The project team have identified their priorities as

Offers a range of international payment methods including bank transfer. Allow flexible payment options (value and frequency (instalments)). Is a GLOBAL system which is compatible with CHINA.
Direct interface into the student records system, SITS, and a full end to end payment process. The system should facilitate payments for tuition, accommodation and other.
Easy for ALL students to use. Web based system. Clear and transparent FX rates and charges.
Has an easy refund process (internally and externally), good reporting functionality and is a stable platform which is secure, scalable and can cope with demand.
System can be maintained locally with good customer support and a dedicated relationship manager.
Offers the best Value for Money (price) for St Andrews and its students.

The new system must be able to collect payments for the following:

Tuition deposits, part payments (instalments) and full payments
Accommodation part payments (instalments) and full payments
Other fees – e.g., Summer courses for 16/17-year-olds

Buyer

Organisation: University of St Andrews
Buyer ID: org-175
Local Authority Code: –
Address: Walter Bower House, Eden Campus, Guardbridge, KY16 0US
Website: http://www.st-andrews.ac.uk/procurement/

Supplier

Supplier	Identifier	Award Value	Lots Won	Cross-References
Western Union Business Solutions	-	-	1 lot Lot 1	-

Lots

This procurement was divided into 1 lots, each awarded separately. 4 bids were received in total.

Lots

Initial Term Value

£1,454,000

Bids Received

Bids per Lot

Lot	Value	Bids Received	Awarded To	Status
Lot 1 1,080 days (≈3 yrs)	£1,454,000 initial term	4	Western Union Business Solutions	complete

Award criteria

Weightings from the notice.

Quality80%

Price20%(price)

Key Dates

Published: 15 September 2021
Tender Open: -
Tender Deadline: 31 March 2021
Award Date: -
Contract Signed: 1 July 2021
Contract Start: -
Contract End: -
Extension option: Provision for 2 x 12 month extensions.

Procurement Details

Method: Open — any supplier may bid
Method Details: Open procedure
Route to market: Open competition
Main category: Services
Category: –
Delivery location: UKM72
Open under: WTO Government Procurement Agreement
Buyer Reference: FIN/260221/AM/SL
Legal Basis: Public Contracts Regulations 2015 (EU Directive 2014/24)
CPV Codes: 66115000

Tender Documents

University of St Andrews: Finance - Student Payment Services → — Contract notice
Portal Supplier Registration →
University of St Andrews: Finance - Student Payment Services → — Award notice

Buyer contact

Buyer website: https://in-tendhost.co.uk/universityofstandrews

Published by the buyer on this notice. Check the original notice — details change and are not updated here.

Loading contract…

AWARDEDProcurement notice · University of St AndrewsRef ocds-r6ebe6-0000645522

University of St Andrews: Finance - Student Payment Services

Save Track Track buyer

Contract Value

Not specified

Supplier

Western Union Business Solutions

Procurement

Open procedure

Source

Public Contracts Scotland

View original notice

The notice does not give contract dates.

Description

The project team have identified their priorities as

Offers a range of international payment methods including bank transfer. Allow flexible payment options (value and frequency (instalments)). Is a GLOBAL system which is compatible with CHINA.
Direct interface into the student records system, SITS, and a full end to end payment process. The system should facilitate payments for tuition, accommodation and other.
Easy for ALL students to use. Web based system. Clear and transparent FX rates and charges.
Has an easy refund process (internally and externally), good reporting functionality and is a stable platform which is secure, scalable and can cope with demand.
System can be maintained locally with good customer support and a dedicated relationship manager.
Offers the best Value for Money (price) for St Andrews and its students.

The new system must be able to collect payments for the following:

Tuition deposits, part payments (instalments) and full payments
Accommodation part payments (instalments) and full payments
Other fees – e.g., Summer courses for 16/17-year-olds

Buyer

Organisation: University of St Andrews
Buyer ID: org-175
Local Authority Code: –
Address: Walter Bower House, Eden Campus, Guardbridge, KY16 0US
Website: http://www.st-andrews.ac.uk/procurement/

Supplier

Supplier	Identifier	Award Value	Lots Won	Cross-References
Western Union Business Solutions	-	-	1 lot Lot 1	-

Lots

This procurement was divided into 1 lots, each awarded separately. 4 bids were received in total.

Lots

Initial Term Value

£1,454,000

Bids Received

Bids per Lot

Lot	Value	Bids Received	Awarded To	Status
Lot 1 1,080 days (≈3 yrs)	£1,454,000 initial term	4	Western Union Business Solutions	complete

Award criteria

Weightings from the notice.

Quality80%

Price20%(price)

Key Dates

Published: 15 September 2021
Tender Open: -
Tender Deadline: 31 March 2021
Award Date: -
Contract Signed: 1 July 2021
Contract Start: -
Contract End: -
Extension option: Provision for 2 x 12 month extensions.

Procurement Details

Method: Open — any supplier may bid
Method Details: Open procedure
Route to market: Open competition
Main category: Services
Category: –
Delivery location: UKM72
Open under: WTO Government Procurement Agreement
Buyer Reference: FIN/260221/AM/SL
Legal Basis: Public Contracts Regulations 2015 (EU Directive 2014/24)
CPV Codes: 66115000

Tender Documents

University of St Andrews: Finance - Student Payment Services → — Contract notice
Portal Supplier Registration →
University of St Andrews: Finance - Student Payment Services → — Award notice

Buyer contact

Buyer website: https://in-tendhost.co.uk/universityofstandrews

Published by the buyer on this notice. Check the original notice — details change and are not updated here.