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The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards.
A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery.
To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO) and Solicitors Contact Line (SCL).
No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Civica UK Limited | 01628868 | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 4 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 1,080 days (≈3 yrs) | - | 4 | Civica UK Limited | complete |
Weightings from the notice.
Government spending data: This supplier has received £110,476,616 in 2,461 payments (over £25k) from Department for Transport, Home Office, Ministry of Defence, DEFRA, Metropolitan Police and 71 more public bodies (2012-04-18 to 2026-06-16). View full payment history →
Changes the buyer published to this notice after it first appeared.
Closing date extended due to allow for the bidder(s) time to complete there proposals. I
Published by the buyer on this notice. Check the original notice — details change and are not updated here.