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Midlothian is undergoing a massive population growth and, at the same time, resources within Midlothian Council are reducing. Midlothian Council cannot continue to support services in the same fashion as it does now - a radical change is required.
Services must be redesigned and customer self-service and automation must play their part to deliver a first class experience for customers and produce gains in efficiency for Midlothian Council.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Granicus-Firmstep Ltd | 04283951 | ~£787,000 estimated from lot values | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 2 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 1,800 days (≈4.9 yrs) | £787,000 £464,969 initial term | 2 | Granicus-Firmstep Ltd | complete |
Weightings from the notice.
Government spending data: This supplier has received £4,188,005 in 108 payments (over £25k) from Department for Education, Home Office, Department for Transport, ONS, Companies House and 13 more public bodies (2016-08-18 to 2026-06-01). View full payment history →
Published by the buyer on this notice. Check the original notice — details change and are not updated here.