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IT Service Management System — Senedd Cymru / Welsh Parliament | UKGovscan
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UNKNOWNProcurement notice · Senedd Cymru / Welsh ParliamentRef ocds-kuma6s-145507
The client is looking to procure a service management software solution that delivers functions enabling the management of core IT processes (Incident Management, Request Fulfilment, Problem Management, Change Enablement, Knowledge Management and Asset and Configuration Management).
The contract will be for an initial 5 year period, with the option to extend for a further 2 years.
This procurement was divided into 1 lots, each awarded separately.
Lots
1
Combined Lot Value
£284,000
Lot
Value
Status
Lot 1
1,800 days (≈4.9 yrs)
£284,000
active
Key Dates
Published
25 October 2024
Tender Open
-
Tender Deadline
27 November 2024
Award Date
-
Contract Start
-
Contract End
-
Extension option
There is the option to extend the contract for a further 2 year period after the initial 5 year duration is up. If the contract extension is taken up, the contract will be up for renewal in 2032.
Procurement Details
Method
Selective — suppliers are shortlisted first
Method Details
Restricted procedure
Route to market
Restricted or negotiated
Main category
Services
Category
–
Delivery location
UKL
Open under
WTO Government Procurement Agreement
Contract Term
The contract has an option to extend for a further 2 years after the initial 5 year period. If the extension period is taken up, the contract will need to be renewed in 2032 and therefore a further notice will be published in 2031.
Buyer Reference
ocds-kuma6s-145507-tender-145507-1248
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)