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This project is to award a Framework Agreement for a single supplier to provide a legal case management system for up to six North Wales Local Authorities.
Four of the North Wales Authorities require a Legal Case Management System imminently and the framework agreement will be available for the other two Local Authorities to utilise during the 4 year framework term if they so wish.
Contracts will be awarded by each individual Authority with four being awarded following the award of the framework agreement.
The system should have the facility support the following:
Definable roles and permissions used for access
Remote access to all elements of the system
Categorisation of matters
Tracking the status of matters and work distribution
Time recording and billing
Document creation and storage – bundling, versioning etc.
Detail reporting and case-related metrics
Retention policies; easy to archive and delete matters, automated where possible
Provision of precedents, templates and workflows to automate routine legal processes
Integration with key systems utilised i.e., HMCTS portals, Land Registry etc.
Integration with core Microsoft Products, including Word, Outlook, Excel and Share Point, and importantly, secure email functionality. The Councils have completed, or are in the process of, migrating their estate to Microsoft 365 – the system must be compatible with this technology.
The system should have a sustainable development pathway
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Civica UK Limited | 01628868 | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 4 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 1,440 days (≈3.9 yrs) | £650,350 initial term | 4 | Civica UK Limited | complete |
Weightings from the notice.
Government spending data: This supplier has received £110,476,616 in 2,461 payments (over £25k) from Department for Transport, Home Office, Ministry of Defence, DEFRA, Metropolitan Police and 71 more public bodies (2012-04-18 to 2026-06-16). View full payment history →
Published by the buyer on this notice. Check the original notice — details change and are not updated here.