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Chorley Council and South Ribble Borough Council (the Council) operate a shared Customer Services function, managing high volumes of contact across a range of services including revenues and benefits, waste, elections and general enquiries.
From time to time, the Council experiences peaks in demand, resource pressures, or unplanned disruptions that impact its ability to maintain target service levels.
The Council is therefore seeking a flexible and responsive provider to deliver temporary call handling support to ensure continuity of service and maintain a positive customer experience.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| CALLCARE LIMITED | 03497122 | £63,375 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 | - | active |
Government spending data: This supplier has received £148,080 in 5 payments (over £25k) from DEFRA (2023-05-24 to 2024-07-09). View full payment history →