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The Social Landlord Service within GYBC is seeking a provider to deliver a money and debt advice service for their housing tenants/residents for two years from 1st September 2026. This includes reviewing and support with initial benefit and debt assessments for potential entitlement, supporting tenants through the claims process, and where the residents need support.
The focus of the service is to be a supportive debt management service to triage, prioritise debt advice, and assist with maintaining rent payments for reducing arrears. Early and timely support and interventions, encouraging payment ethos and mitigating arrears are crucial to preventing escalation and evictions.
The provider will have its own premises, data system and accessible meeting place.
Further details are included in Section C: Specification
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Norfolk Citizens Advice | Charity Commission: 1071297 | £93,240 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 | £93,240 initial term | Norfolk Citizens Advice | active |