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The Home Office anticipates conducting a procurement for an end-to-end digital case-management platform and associated configuration, integration, migration, implementation, transition and managed-service capability for the Subject Access Request Unit.
Subject Access Requests are the primary driver for the requirement, although the proposed solution is also expected to support Freedom of Information requests and Parliamentary Questions through configurable workflows and shared core case-management capability.
The proposed requirement may include:
The Authority currently intends to conduct a two-stage Competitive Flexible Procedure under the Procurement Act 2023. The final scope, procedure, timetable, contract term, estimated value and procurement documents remain subject to refinement and approval.
Pipeline notice (UK1). An early signal of a contract the buyer expects to let. Nothing to bid for yet.
Bids are submitted through the buyer’s own portal, not on this site. Read the full notice on Find a Tender before relying on any date here.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Mar 2027 – Mar 2030 | - | planned |
Changes the buyer published to this notice after it first appeared.
This notice has been updated to reflect revised preliminary market engagement arrangements. The Market Engagement event will take place on 29 September 2026. The revised event date, registration deadline, feedback deadline and participation arrangements are set out in this updated notice. Registered suppliers will receive further information directly, including any applicable confidentiality requirements and joining instructions.
The engagement process section of this notice has been amended to reflect the updated contact details, and the updated Confidentiality Agreement/Non-Disclosure Agreement (NDA) process.
To confirm -
1. Interested suppliers should no longer copy in Steve Butler (…@homeoffice.gov.uk) into their emails. Instead, emails should be addressed to Daniel Reddy (…@homeoffice.gov.uk) and Mohammed Onim (…@homeoffice.gov.uk).
2. The Confidentiality Process for this Market Engagement event is the completion of a Non-Disclosure Agreement (NDA). This NDA will be issued to suppliers who registere their interest to this event.