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Port of Dover - Customer Experience Consultant Framework — Dover Harbour Board | UKGovscan
This procurement was divided into 1 lots, each awarded separately.
Lots
1
Lot
Value
Status
Lot 1
Oct 2026 – Oct 2028
-
active
Award criteria
Weightings from the notice.
Commercial(price)
Quality / Technical
Key Dates
Published
18 August 2026
Tender Open
-
Tender Deadline
17 September 2026
Award Date
-
Contract Start
-
Contract End
-
Planned term
1 October 2026 – 1 October 2028
Procurement Details
Method
Open — any supplier may bid
Method Details
Open procedure
Route to market
Framework set up
Main category
Services
Category
Research and development consultancy services
Special regime
Utilities
Buyer Reference
DHB/IGNITE/002
Legal Basis
Procurement Act 2023
CPV Codes
73200000 – Research and development consultancy services; 79342300 – Customer services; 79342310 – Customer survey services; 79342311 – Customer satisfaction survey; 79342320 – Customer-care services; 79400000 – Business and management consultancy and related services