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The contract supports delivery of the Warm Homes Network (WHN) programme, a collaborative initiative established to support people in vulnerable situations and help customers access financial assistance, benefits support and wider household support services.
Under the contract, Citizens Advice Manchester will act as the lead provider of income maximisation and benefits support services. The supplier will:
Deliver income maximisation and financial advice.
Assess customer circumstances and identify benefit entitlements.
Support customers with benefit applications and wider financial support applications.
Assist customers with lower digital confidence.
Refer customers to other Warm Homes Network partners where additional needs are identified.
Record delivery outcomes and benefits achieved through the WHN CRM platform.
Provide reporting, performance information and programme impact data.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| CITIZENS ADVICE MANCHESTER | Charity Commission: 1010167 Companies House: 02697257 | £2,847,629 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 | - | active |
Government spending data: This supplier has received £250,000 in 7 payments (over £25k) from Greater Manchester Combined Authority, Manchester University NHS Foundation Trust, BEIS (2017-11-06 to 2024-09-06). View full payment history →