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Third Line IT Infrastructure Support and Network Operations Centre Services | UKGovscan

IN DELIVERYContract details notice (UK7) · COTTSWAY HOUSING ASSOCIATION LIMITEDRef ocds-h6vhtk-06a887

Third Line IT Infrastructure Support and Network Operations Centre Services

Save Track Track buyer

Published

29 May 2026

In delivery

now

Expires

31 Aug 2029

Total Awarded

£166,680

Contract Term

3 years

1 Sept 2026 – 31 Aug 2029

Supplier

ROCK I.T. SPECIALISTS LIMITED

Company 06583990

Procurement

Below threshold - open competition

Source

Find a Tender

View original notice

Description

Objectives

The primary objectives of this tender are to:

Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice.
Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate.
Establish meaningful, contractually backed response times for monitoring alerts and incident notification.
Provide our internal team with visibility into the monitoring and management tooling used to deliver the service.
Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling.
Deliver active, accountable account management with a named contact and regular service reviews.
Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work.

Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home.

Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.

Buyer

Organisation: COTTSWAY HOUSING ASSOCIATION LIMITED
Buyer ID: GB-COH-RS030651
Local Authority Code: –
Address: Cottsway House, Witney, OX28 4YG, United Kingdom
Type of body: Public authority - sub-central government

Supplier

Supplier	Identifier	Award Value	Lots Won	Cross-References
ROCK I.T. SPECIALISTS LIMITED	06583990	£166,680	1 lot Lot 1	-

Supplier details as published

Address: 27-28 Old Field Road, Bridgend, CF35 5LJ, United Kingdom
Website: https://www.rock.co.uk/

Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.

Lots

This procurement was divided into 1 lots, each awarded separately.

Lots

Initial Term Value

£166,680

Lot	Value	Awarded To	Status
Lot 1	£166,680 initial term	ROCK I.T. SPECIALISTS LIMITED	active

Government spending data: This supplier has received £30,778 in 1 payments (over £25k) from Ministry of Justice (2023-12-08 to 2023-12-08). View full payment history →

Key Dates

Published: 29 May 2026
Tender Open: -
Tender Deadline: 19 June 2026
Award Date: -
Contract Signed: 13 August 2026
Contract Start: 1 September 2026
Contract End: 31 August 2029

Procurement Details

Method: Open — any supplier may bid
Method Details: Below threshold - open competition
Route to market: Open competition
Category: IT services: consulting, software development, Internet and support
Buyer Reference: ocds-h6vhtk-06a887
Legal Basis: Procurement Act 2023
CPV Codes: 72000000

Loading contract…

IN DELIVERYContract details notice (UK7) · COTTSWAY HOUSING ASSOCIATION LIMITEDRef ocds-h6vhtk-06a887

Third Line IT Infrastructure Support and Network Operations Centre Services

Save Track Track buyer

Published

29 May 2026

In delivery

now

Expires

31 Aug 2029

Total Awarded

£166,680

Contract Term

3 years

1 Sept 2026 – 31 Aug 2029

Supplier

ROCK I.T. SPECIALISTS LIMITED

Company 06583990

Procurement

Below threshold - open competition

Source

Find a Tender

View original notice

Description

Objectives

The primary objectives of this tender are to:

Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice.
Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate.
Establish meaningful, contractually backed response times for monitoring alerts and incident notification.
Provide our internal team with visibility into the monitoring and management tooling used to deliver the service.
Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling.
Deliver active, accountable account management with a named contact and regular service reviews.
Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work.

Further information available in the ITT document in In-Tend. https://in-tendhost.co.uk/cottsway/aspx/Home.

Please note that all correspondence regarding this tender should be made via the correspondence section in In-Tend.

Buyer

Organisation: COTTSWAY HOUSING ASSOCIATION LIMITED
Buyer ID: GB-COH-RS030651
Local Authority Code: –
Address: Cottsway House, Witney, OX28 4YG, United Kingdom
Type of body: Public authority - sub-central government

Supplier

Supplier	Identifier	Award Value	Lots Won	Cross-References
ROCK I.T. SPECIALISTS LIMITED	06583990	£166,680	1 lot Lot 1	-

Supplier details as published

Address: 27-28 Old Field Road, Bridgend, CF35 5LJ, United Kingdom
Website: https://www.rock.co.uk/

Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.

Lots

This procurement was divided into 1 lots, each awarded separately.

Lots

Initial Term Value

£166,680

Lot	Value	Awarded To	Status
Lot 1	£166,680 initial term	ROCK I.T. SPECIALISTS LIMITED	active

Government spending data: This supplier has received £30,778 in 1 payments (over £25k) from Ministry of Justice (2023-12-08 to 2023-12-08). View full payment history →

Key Dates

Published: 29 May 2026
Tender Open: -
Tender Deadline: 19 June 2026
Award Date: -
Contract Signed: 13 August 2026
Contract Start: 1 September 2026
Contract End: 31 August 2029

Procurement Details

Method: Open — any supplier may bid
Method Details: Below threshold - open competition
Route to market: Open competition
Category: IT services: consulting, software development, Internet and support
Buyer Reference: ocds-h6vhtk-06a887
Legal Basis: Procurement Act 2023
CPV Codes: 72000000