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The Greater Manchester Combined Authority (GMCA) intends to commission the Safe Transitions: New Community Guidance Project, designed to improve access to information, strengthen integration outcomes and reduce the risk of homelessness among newly granted refugees and other migrant communities across Greater Manchester.
Greater Manchester currently hosts over 8,500 people living in asylum support accommodation (June 2025). Evidence indicates that people with asylum backgrounds are disproportionately represented within homelessness and rough sleeping services, often due to limited understanding of UK systems, fragmented transition support and barriers to accessing housing, welfare and local services.
The proposed service will focus on three key areas of delivery.
Accessible Guidance Resources
Development of accessible, multilingual guidance resources in a range of formats, including written materials and multimedia content, covering rights, entitlements, healthcare, housing, public services and everyday life in Greater Manchester.
Information Briefings and Early Support
Delivery of regular information briefings within asylum accommodation and community settings to improve preparedness, wellbeing and engagement with support services.
System Engagement and Partnership Development
Collaborative work with local authorities, statutory agencies, VCFSE, and other partners to promote the guidance resources, support consistent messaging and strengthen support pathways for new residents.
The project aims to prevent homelessness, reduce pressure on public services, support independence and inclusion, and improve the consistency and accessibility of information available to refugees and other forced migrant communities. Delivery is expected to be trauma-informed, culturally competent, person-centred and shaped by lived experience.
Estimated total contract value is £307,691.66 with delivery running from 1 October 2026 to 31 March 2029.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| REFUGEE ACTION | Charity Commission: 283660 Companies House: 01593454 | £305,662 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 6 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Oct 2026 – Mar 2029 | £307,692 | 6 | pending |
Weightings from the notice.
Government spending data: This supplier has received £7,749,870 in 20 payments (over £25k) from Home Office, Greater London Authority, Greater Manchester Combined Authority (2015-01-27 to 2026-03-20). View full payment history →
Changes the buyer published to this notice after it first appeared.
Contract Location is changed from North East (England) to North West (England)