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MOPAC: London Victim and Witness Service: Universal Adult Support Service | UKGovscan
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AWARDEDProcurement notice · Mayor's Office for Policing and CrimeRef ocds-h6vhtk-068f39
MOPAC: London Victim and Witness Service: Universal Adult Support Service
Central Referral Mechanism and Support Service for Adult Victims, establishing a core element of its new London‐wide Ecosystem of victim support services. The provider will be responsible for: Managing police referrals to ensure victims are swiftly directed to the appropriate specialist services; Assessing the needs of adult victims of crime; Delivering a range of practical and emotional support; Working collaboratively with partners across the Ecosystem to enhance service quality and outcomes; Maintaining the LVWS website and service directory; Providing pre‐trial information and support to all court witnesses, including defence witnesses; Coordinating with relevant agencies to respond effectively to major crime incidents; Adapting services in line with changing demand and developments within the criminal justice system.
Data note: the source feed marks these lots as cancelled even though their awards are active — an inconsistency in the published notice. The award status is shown above.
Award criteria
Weightings from the notice.
As set out in ITT100%
Price0%
Government spending data: This supplier has received £216,034,457 in 1,506 payments (over £25k) from Metropolitan Police, Scottish Government, Ministry of Justice, Hampshire & Isle of Wight Constabulary, Cumbria Constabulary and 30 more public bodies (2013-03-22 to 2026-06-03). View full payment history →
Key Dates
Published
30 April 2026
Tender Open
-
Tender Deadline
-
Award Date
-
Contract Signed
11 March 2024
Contract Start
-
Contract End
-
Notice Amendments
Changes the buyer published to this notice after it first appeared.
Amendment 1
15994844 (VI.3): Additional Variations to this Contract, to date, include the following: Approach to Developing Ecosystem's online presence at a value of £90,645. Following an initial review of the updated webpages, supported by digital specialists and key stakeholders, it has been identified that further enhancements are required to deliver a more seamless and accessible experience for victims and witnesses. The Restorative Justice Service for London at a value of £400,000 which will sit as part of the wider Universal Adult Support Service. London DRIVE Project at a value of £865,312 to support the additional delivery of Drive victim support. The inclusion of these variations falls far below the total contract value of £41,860,000. → Additional Variations to this Contract, to date, include the following: Approach to Developing Ecosystem's online presence at a value of £90,645. Following an initial review of the updated webpages, supported by digital specialists and key stakeholders, it has been identified that further enhancements are required to deliver a more seamless and accessible experience for victims and witnesses. The Restorative Justice Service for London at a value of £400,000 which will sit as part of the wider Universal Adult Support Service. The inclusion of these variations falls far below the total contract value of £41,860,000.
The variation for the DRIVE element (London DRIVE Project at a value of £865,312 to support the additional delivery of Drive victim support), was added to this contract in error and has now been removed.
Therefore the current total awarded value is now £15,994,844.
Procurement Details
Method
Limited — the buyer invited chosen suppliers
Method Details
Award procedure without prior publication of a call for competition
Route to market
Direct award
Main category
Services
Category
–
Delivery location
UKI
Open under
WTO Government Procurement Agreement
Buyer Reference
MOPAC 946
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)