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Juniper Consulting provide the maintenance and technical support for United Utilities billing system. Including the following:
Telephone and email-based technical support for reported incidents
Support around universal application upgrades
Maintain and management of Universal application documentation and certification test scripts
Unlimited technical adhoc questions in relation to the Universal application
Maintain and update incidents
Resolve incidents in line with SLAs
Maintain source code changes using Company's version control software
Certify new releases on company certified platform
Provide new releases that include incident resolutions
Provide release notes for each release.
Provide application consulting for up to 15 days per year for services including minor universal application enhancements, ALTO enhancements and upgrades.
Attend monthly conference calls
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Juniper Consulting Group LLC | Procurement ID: PVGY-6469-MGJH | £976,000 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 | - | Juniper Consulting Group LLC | pending |