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Employee Engagement Suite — West Midlands Combined Authority | UKGovscan
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AWARDEDProcurement notice · West Midlands Combined AuthorityRef ocds-h6vhtk-068bca
Employee Engagement Suite
Save Track Track buyer
Total Awarded
£369,504
Supplier
Freshworks Inc
Procurement
Award procedure without prior publication of a call for competition
West Midlands Combined Authority (WMCA) requires the provision of, support and maintenance of the Employee Engagement Suite which provides departments and partners across WMCA the ability to engage in Enterprise Service Management
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
Lots
This procurement was divided into 1 lots, each awarded separately. 1 bids were received in total.
Lots
1
Initial Term Value
£369,504
Bids Received
1
Bids per Lot
1
Limited competition: at least one lot received only a single bid.
Lot
Value
Bids Received
Awarded To
Status
Lot 1
£369,504
initial term
1
single bid — no competition
Freshworks Inc
active
Data note: the source feed marks these lots as cancelled even though their awards are active — an inconsistency in the published notice. The award status is shown above.
Award criteria
Weightings from the notice.
Price
Key Dates
Published
27 April 2026
Tender Open
-
Tender Deadline
-
Award Date
-
Contract Signed
31 March 2026
Contract Start
-
Contract End
-
Procurement Details
Method
Limited — the buyer invited chosen suppliers
Method Details
Award procedure without prior publication of a call for competition
Route to market
Direct award
Main category
Goods
Category
–
Delivery location
UKG
Open under
WTO Government Procurement Agreement
Buyer Reference
ocds-h6vhtk-068bca
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)
CPV Codes
48900000 – Miscellaneous software package and computer systems