← Back PIPELINE Pipeline notice (UK1) · NHS England Ref ocds-h6vhtk-067f81
IT Service Management (ServiceNow) Delivery Partner Services Contract Value
£18,000,000
excluding VAT · £21,000,000 including VAT · Above the relevant threshold
Procurement
Competitive flexible procedure
A planning notice whose dates have passed. Look for the tender or award notice that followed it. The tender notice was expected on 18 May 2026.
Description Procurement of IT Service Management (ServiceNow) Delivery Partner Services.
Please note this will be procured via Crown Commercial Services - RM6190 Technology Services 4 under PA23.
The commencement of procurement and award of any subsequent contract will be subject to budgetary approval.
Buyer
Buyer ID GB-PPON-PDPT-3135-BWWY
Local Authority Code –
Address Wellington House, 133-135 Waterloo Rd, London, SE1 8UG, United Kingdom
Type of body Public authority - central government Suppliers No supplier information available.
Lots This procurement was divided into 1 lots, each awarded separately.
Lot Value Status Lot 1 Nov 2026 – Nov 2031
- planned
Key Dates
Published 10 April 2026
Tender Open -
Tender Deadline -
Award Date -
Contract Start -
Contract End -
Planned term 16 November 2026 – 15 November 2031 · may extend to 15 November 2033 Procurement Details
Method –
Method Details Competitive flexible procedure
Route to market Restricted or negotiated
Main category Services
Category Information technology services
Delivery location UK
Buyer Reference W210729
Legal Basis Procurement Act 2023
CPV Codes 72222300 – Information technology services