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NHS Blood and Transplant is progressing with the Donor and Session Platform (DASP) Programme, a transformative digital programme that aims to modernise donor engagement and session delivery.
To deliver DASP effectively, NHSBT intend to procure:
Three strategic delivery partners to work alongside NHSBT teams.
A CRM platform and software components.
Procurement will be phased and NHSBT are now starting engagement with suppliers who can meet requirements for a CRM Platform for the Donor and Session Programme.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| INSIGHT DIRECT (UK) LTD | Procurement ID: PVDG-2635-GTLY | £6,666,666 | 1 lot Lot 1 - CRM Platform 1 | - |
| Pegasystems Limited | Procurement ID: PJRT-6975-JBRM | £6,666,666 | 1 lot Lot 2- CRM Platform 2 | - |
| Portaltech Reply Limited | Procurement ID: PXHP-3254-PZTW | £6,666,666 | 1 lot Lot 3 - CRM Platform 3 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 10 lots, each awarded separately. 3 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Lot 1 - CRM Platform 1 Aug 2026 – Jul 2027 | £6,400,000 | 1 single bid — no competition | INSIGHT DIRECT (UK) LTD | pending |
| Lot 10 Lot 10 - CRM Platform 10 Aug 2026 – Jul 2027 | £6,400,000 | - | - | active |
| Lot 2 Lot 2- CRM Platform 2 Aug 2026 – Jul 2027 | £6,400,000 | 1 single bid — no competition | Pegasystems Limited | pending |
| Lot 3 Lot 3 - CRM Platform 3 Aug 2026 – Jul 2027 | £6,400,000 | 1 single bid — no competition | Portaltech Reply Limited | pending |
| Lot 4 Lot 4 - CRM Platform 4 Aug 2026 – Jul 2027 | £6,400,000 | - | - | active |
| Lot 5 Lot 5 - CRM Platform 5 Aug 2026 – Jul 2027 | £6,400,000 | - | - | active |
| Lot 6 Lot 6 - CRM Platform 6 Aug 2026 – Jul 2027 | £6,400,000 | - | - | active |
| Lot 7 Lot 7 - CRM Platform 7 Aug 2026 – Jul 2027 | £6,400,000 | - | - | active |
| Lot 8 Lot 8 - CRM Platform 8 Aug 2026 – Jul 2027 | £6,400,000 | - | - | active |
| Lot 9 Lot 9 - CRM Platform 9 Aug 2026 – Jul 2027 | £6,400,000 | - | - | active |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| INSIGHT DIRECT (UK) LTD | Lot 1 | Wonlot 1 |
| Pegasystems Limited | Lot 2 | Wonlot 2 |
| Portaltech Reply Limited | Lot 3 | Wonlot 3 |
Weightings from the notice, applied to every lot.