Drainage

Scope of Services

Drainage, including clearing blockages and new installations

• Ensure drainage serving EFDC dwellings and communal areas are free from obstructions.
• Emergency response (2 to 4hrs) to environmental issues or serious disruption to customers.
• Provide support to our Out of Hours service, evenings, weekends and Bank Holidays.
• Identifying defects within drainage layouts, to prevent reoccurring issues.
• New installations are future proofed to ensure improved use.
• Spoil removed from site, to be done so in accordance with all regulations, with all surfaces decontaminated.

Objectives

• Deliver a consistent, quality service to customers.
• Agree all appointments at convenient times with customers.
• Communal works to be undertaken efficiently to agreed times, to reduce inconvenience to communities.
• Follow variation guidance to ensure cost certainty.

Quality Standards

• Compliance with Building Regulations 2010 Drainage and Waste Disposal.
• Health and Safety at Work Act 1974.
• NHF Schedule of Rates 7.1 - Drainage & Groundworks.
• Accreditation requirements: CHAS, Constructionline.
• Ongoing performance monitoring and KPI reporting.

Sustainability & Social Value

• Use of sustainable materials and waste reduction strategies.
• Commitment to carbon reduction in line with QPS and EFDC targets.
• Promotion of local employment and apprenticeships.

Risks and Mitigations

Supply chain disruption - Access to multiple suppliers, forward ordering and local sourcing.

Labour - Where possible recruit locally and limit subcontracting work.

Tenant satisfaction - Clear communication with customers across the duration of the work including post-completion surveys.

Governance & Performance Monitoring

Dedicated contract management team with escalation routes. QPS to provide work orders in line with agreed programme quarterly.

KPIs to include

• Completions against Target Date.
• Planned Works in Progress updates.
• Monthly performance reviews and quarterly strategic reporting.

Conclusion

This scoping document provides the framework for QPS's procurement and delivery of drainage services.

The approach prioritises quality, cost-effectiveness, sustainability, ensuring alignment with both QPS's requirements and the long-term objectives of Epping Forest District Council.

Supplier details as published

Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.

Lots

This procurement was divided into 1 lots, each awarded separately. 17 bids were received in total.

Tender Documents

• Tender notice on Find a Tender → — Tender notice
• Contract award notice on Find a Tender → — Award notice
• Contract award notice on Find a Tender → — Award notice