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Tender to provide vulnerable customer support programme (2026-2028)
SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which delivers lasting outcomes through joined-up services that benefit customers who are in fuel poverty.
As SSEN approach the remaining 2 years of the ED2 price control our commitment remains that we deliver services, invest in networks and support customers and communities. Our ED2 business plan includes;
Aim
To create a programme which delivers lasting outcomes through joined up services that benefit customers who are in fuel poverty.
Scope
The programme should include the promotion and registration of Priority Services, provide support and advice on fuel poverty, energy efficiency measures and support customers to access Low Carbon Technologies. 5000 Energy Efficiency packs should also be distributed to customers in vulnerable circumstances. This programme should cover both our North (north Scotland, including Highlands and Islands) and South (south central England) Licence areas.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Changeworks Resources for Life | OSCR: SC015144 | £2,880,000 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 Jun 2026 – Mar 2028 | - | Changeworks Resources for Life | active |
Weightings from the notice.