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Norfolk County Council (NCC) is seeking to award a contract for Technology Enabled Care (TEC) and Virtual Care. NCC is integrating Technology Enabled Care (TEC) and Virtual Care into care planning, meeting the requirements of the Care Act 2014 to strengthen prevention, promote independence, and deliver person‑centred, strengths‑based support, shifting the focus from providing long-term care packages to providing solutions that improve outcomes for residents. The new service will support residents, through the use of technology, to stay independent in the place they call home.
The requirement of the Provider will be to deliver a scalable service for the provision of TEC, Virtual Care, monitoring and community alarms, including an Alarm Receiving Centre (ARC). The service will include all aspects of the end-to-end process of sourcing, ordering, installation, and maintenance, through to removal and reuse/recycling of equipment. The ARC service will provide both a reactive and proactive alarm monitoring service and include a full range of data services.
Tender notice (UK4). Open for bids. The submission deadline and how to submit are on this notice.
Bids are submitted through the buyer’s own portal, not on this site. Read the full notice on Find a Tender before relying on any date here.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Mar 2027 – Mar 2030 | £12,700,000 | active |
Weightings from the notice.
Changes the buyer published to this notice after it first appeared.
Submission deadline extended as per clarifications.