Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex

Description of the Contract

NHS Surrey and Sussex Integrated Care Board (the Authority) intends to make a time limited direct award for digital patient engagement, inbound communication and access related services to maintain continuity across primary care during organisational transition and while requirements for a future procurement are finalised.

The contract will ensure continuity of established services and enable the Authority to collate and review outcomes from live test bed activity to support the development of an evidence based specification for a subsequent competitive procurement.

This direct award is explicitly a bridging arrangement and does not represent a commitment to long term supply.

Contract Duration

Term: Up to 24 months

Purpose: Bridging arrangement to support continuity, test bed evaluation and requirements finalisation

There is no automatic extension beyond this period.

Estimated Contract Value

£3.1m total - £1.55m (excluding VAT) PA for a maximum of 24 months, reflecting the limited scope and duration of the bridging arrangement only.

This contract is anticipated to be enacted under the newly formed merged organisation, NHS Surrey & Sussex Integrated Care Board.

No conflicts of interest have arisen during the decision making process.

Supplier details as published

Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.

Lots

This procurement was divided into 1 lots, each awarded separately.

Government spending data: This supplier has received £24,893,673 in 113 payments (over £25k) from NHS England, Department of Health and Social Care, East Sussex Healthcare NHS Trust, Guy's and St Thomas' NHS FT, Leicestershire Partnership NHS Trust and 1 more public bodies (2020-09-30 to 2026-01-05). View full payment history →

Tender Documents

• Transparency notice on Find a Tender → — Award notice