Operator Console

Design, Implementation and Support of the

Operator Console solution as per the below:

• Provision of a detailed solution design including the following components:
• Operator Console desktop
• 'Single pane of glass' display across monitors plus a touchscreen & stylus-enabled display sitting at the tabletop level
• Seamless interaction and interoperability across a wide range of applications and networks within the 'single pane of glass' concept
• No physical KVM or manual display-switching; the solution must be compatible with a single keyboard/mouse
• Configurable role-based and user-based personalization of display layouts
• Retention of existing physical telephony with capability to migrate to soft client, with the necessary headset connection at each console
• Network connectivity as required within console, between consoles and from consoles to comms-room sources.
• Design patterns to support extensibility of the solution onto additional desks or to additional control rooms at a future date
• Implementation of Operator Console solution:
• Deployment of desktop infrastructure (e.g. keyboard, mouse, displays, controllers, networking) onto existing ENCC physical desktops.
• Deployment of end-user compute and associated hardware. This may be deployed under the control room desks or racked in a comms room environment, and we would like to explore both options as part of this RFP.
• Deployment of highly-resilient connectivity between consoles and compute infrastructure (utilising existing networking suppliers).

Strictly Confidential

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• Implementation of the console across 3 sites: Control Room 1, Control Room 2 and the Control Training Unit. Please note that Control Room 1 and the Control

Training Unit are at the same physical site, but different building areas, and

Control Room 2 is at a separate physical site.

• Early Life Support (ELS) period during the first 12 weeks following the project golive OR until agreed exit criteria are satisfied
• Support of Operator Console solution
• Provision of second-line support, on an 8-year time horizon as per the

Agreement stated below.

• 24-hour operational support including on-site response where required

Supplier details as published

Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.

Lots

This procurement was divided into 1 lots, each awarded separately. 1 bids were received in total.

Government spending data: This supplier has received £660,903 in 28 payments (over £25k) from Manchester University NHS Foundation Trust, Staffordshire Police, Cabinet Office, United Lincolnshire Hospitals NHS Trust, West Midlands Police and 1 more public bodies (2012-05-23 to 2025-04-15). View full payment history →