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Places for People intends to procure additional software product licences under its existing Salesforce contract. The requirement includes licences for Salesforce Service Cloud Voice, Digital Engagement, and Agentforce for Service products. These licences will enable enhanced customer service capabilities, including integrated voice support, digital channel engagement, and improved agent productivity tools. The procurement will be carried out as an extension to the current contractual arrangements with Salesforce.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Salesforce UK Limited | 05094083 | £22,538,948 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 | £22,538,948 initial term | Salesforce UK Limited | active |
Weightings from the notice.
Government spending data: This supplier has received £14,671,366 in 119 payments (over £25k) from Department for Transport, DfT GPC, HM Land Registry, Ministry of Defence, HMRC and 9 more public bodies (2014-11-11 to 2025-07-31). View full payment history →