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UK Anti-Doping (UKAD) sought to appoint a supplier to provide comprehensive IT support services for its Microsoft-based cloud and desktop environment.
The successful supplier will deliver:
On-site support: Minimum of two days per month across UKAD's Loughborough and London offices.
Remote support: Helpdesk services during UK office hours, issue resolution, ticketing, monthly reporting, and attendance at quarterly review meetings.
Core scope includes:
-Desktop support and patch management.
Strategic input: Guidance on IT strategy and participation in IT governance meetings.
Supplier must demonstrate proven experience in delivering secure IT services, including robust patching and proactive improvement recommendations.
Full details, including service levels and technical requirements, were provided in the Specification document within the tender pack.
It is anticipated that the cost of the annual services will be around £78,000 + VAT.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| ELYSIANIT LIMITED | 09245203 | £468,000 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 21 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Mar 2026 – Feb 2029 | £468,000 | 21 | active |
Weightings from the notice.
Government spending data: This supplier has received £398,354 in 6 payments (over £25k) from Ministry of Justice, DCMS (2025-05-06 to 2025-12-09). View full payment history →
Changes the buyer published to this notice after it first appeared.
Clarification questions and response have been uploaded.
A v2 of the specification has been uploaded with minor changes for clarification purposes.