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Procurement of a modern up to date contact centre solution that is suitable for both SMBC and SHG - shared solution.
Advanced self-serve and call diversion features, with AI capabilities.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Netcall Technology Limited | 02831215 | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 1 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 | £693,000 initial term | 1 single bid — no competition | active |
Weightings from the notice.
Government spending data: This supplier has received £4,146,554 in 97 payments (over £25k) from Royal Cornwall Hospitals NHS Trust, Plymouth Hospitals NHS Trust, United Lincolnshire Hospitals NHS Trust, Maidstone and Tunbridge Wells NHS Trust, Guy's and St Thomas' NHS FT and 17 more public bodies (2020-11-23 to 2026-03-31). View full payment history →