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One Login’s Observability tool will empower developers and support teams to investigate system issues with confidence, and identify problems before they escalate. We are seeking full-stack observability of end-to-end journeys, an intuitive interface, well-tuned alerting, compatibility with Serverless architecture, compatibility with open standards (e.g. OTEL, OCFF), and secure UK-based hosting. Insights from this tool will provide continuous visibility of SLIs, SLOs and error budgets across the service, empowering decision-making at all levels of the organisation and ensuring that One Login operates as intended. This tool is an essential part of our Observability strategy, enabling One Login to meet critical reliability and security commitments and scale to higher volumes – all while maintaining a smooth and responsive experience for users.
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This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Aug 2026 – Aug 2029 | - | planned |