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Provision of remote 1st to 3rd line IT support services for users at the Office of Rail and Road (ORR). Services include incident resolution, password resets, desktop and printer troubleshooting, and escalation via phone, email, and ServiceNow portal. Optional onboarding, reporting, and extended hours support are available.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Stone Technologies Limited | 02658501 | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 | £145,385 initial term | active |
Government spending data: This supplier has received £16,828,671 in 248 payments (over £25k) from Department for Work and Pensions, Police Scotland, Department for Education, UKRI, Gloucestershire Constabulary and 21 more public bodies (2021-03-22 to 2026-04-27). View full payment history →