← Back PIPELINE Preliminary market engagement notice (UK2) · Denbighshire County Council Ref ocds-h6vhtk-05a1ec
Pre-Market Engagement for the provision of a Registrars Appointment Booking and Certificate Management System Contract Value
£1
excluding VAT · £1 including VAT · Below the relevant threshold
A planning notice whose dates have passed. Look for the tender or award notice that followed it. The tender notice was expected on 1 December 2025.
Description We are testing the market for a new Registrars Appointment Booking and Certificate Management System to potentially replace our existing system.
Background
Local authorities in Wales have a statutory duty to provide registration services for:
Births, deaths, marriages, and civil partnerships Citizenship ceremonies Approved premises licensing Associated legal and administrative services Current systems in use across Wales vary in functionality, integration, and user experience. A new solution is being considered to:
Modernise service delivery Ensure compliance with the Welsh Language Standards Improve efficiency and consistency Ensure compliance with relevant UK and Welsh legislation Enable digital-first, citizen-centred services Aims of Engagement
Purpose The purpose is to:
Understand supplier capabilities and solutions available in the market Explore potential delivery models (cloud, on-premises, SaaS, shared service) Identify opportunities for innovation and best practice Test assumptions on costs, timescales, and implementation approaches Indicative Requirements
The system may be expected to deliver functionality such as:
Case management for birth, death, marriage, and civil partnership registrations Secure handling of personal and sensitive data (GDPR compliance) Integration with existing government platforms (e.g., payment systems, document verification, national statistics returns) The ability to store a database of historic and new certificates. Certificate production for births, deaths and marriages. Appointment booking and scheduling Online service access for citizens including appointment booking and certificate ordering. Bilingual capabilities (Welsh and English) Reporting and analytics Accessibility compliance (WCAG 2.2) Buyer
Buyer ID GB-PPON-PTPG-8659-JMCD
Local Authority Code W06000004
Address Wynnstay Road, Ruthin, LL15 1YN, United Kingdom
Type of body Public authority - sub-central government
Devolved rules Welsh devolved regulations apply Suppliers No supplier information available.
Lots This procurement was divided into 1 lots, each awarded separately.
Lot Value Status Lot 1 Oct 2026 – Sept 2031
- planning
Key Dates
Published 25 September 2025
Tender Open -
Tender Deadline -
Award Date -
Contract Start -
Contract End -
Planned term 1 October 2026 – 30 September 2031 · may extend to 30 September 2036 Procurement Details
Method –
Method Details –
Main category Services
Category IT services: consulting, software development, Internet and support
Delivery location UKL13
Buyer Reference ocds-h6vhtk-05a1ec
Legal Basis Procurement Act 2023
CPV Codes 72000000 – IT services: consulting, software development, Internet and support; 48000000 – Software package and information systems