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Community Alarms 2026-28
Lot 1: Monitoring and Response and Call Handling
Lot 2: Provision of Equipment
Please READ/follow the information and guidance supplied below and within the Tender documents, this will help with your tender submission.
Word count limits apply, any information going over will not be considered.
Respond to ALL questions.
Additional documents or information not required will be disregarded.
Please note timeline with regards to questions and submission dates.
All communication/correspondence and clarifications must be sent via the In-tend portal.
Do not contact the Service area for information, please use the correspondence facility
Regularly view the 'Clarification' tab for updates or responses to questions received by bidders.
Questions asked together with the response, will be made available to all bidders (if not P&C), this to ensure a fair and consistent approach to all.
Avoid uploading your return just prior to closing deadline as you may incur IT issues and we will not accept Tender Returns via e-mail.
The Council will provide as much support and information as it can to help guide you through the Tender process. If there is anything you are not sure of or need clarification on, please contact the Procurement lead using the correspondence facility within the In-tend electronic tendering system.
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Contract start date: 16th February 2026 - Contracr End: 15th February 2028
Contract term 2 Years plus the possibility to extend by 1 Year plus 1 Year -
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Careium UK Limited | 04133585 | £500,000 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 20 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Feb 2026 – Feb 2028 | £500,000 | 10 | active |
Weightings from the notice.