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Northern Trains Limited has a requirement to replace its existing Ticket Retailing & Validation solution by December 2026 due to the incumbent supplier's withdrawal from the UK rail ticketing market.
Northern are therefore looking to engage the supply market to understand the solutions available.
Northern Trains Limited Invitation to Tender is for the provision of a technology solution that satisfies two main outcomes for Northern:
•Suitable replacement of the on-train and ticket office solution to maintain and safeguard ticket retailing and validation provision
•Deliver on NTL's dependency into the PAYG programme for EMV
A successfully delivered solution must meet 11 significant requirements:
1)Complete Ticket Issuing System (TIS) for All Devices
2)Architecture Description of All Components
3)Full Range of Retailing Options Available Day One
4)RDG Accreditation and Compliance
5)Adherence to Project Delivery Timelines
6)Customer Payment Type Acceptance
7)Support for ITSO PAYG Smartcards
8)TfGM cEMV PAYG Capability
9)Customer Travel Options and Fare Types
10)End-of-Shift Accounting Functionality
11)Ticket Inspection and Validation Functionality
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| WORLDLINE IT SERVICES UK LIMITED | 08514184 | £29,167,795 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 3 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Mar 2026 – Mar 2032 | £30,000,000 £29,167,795 initial term | 3 | active |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| WORLDLINE IT SERVICES UK LIMITED | Lot 1 | Won |
| THE TICKET KEEPER LTD | Lot 1 | Unsuccessful |
| VIX TECHNOLOGY UK LIMITED | Lot 1 | Unsuccessful |
Weightings from the notice.
Government spending data: This supplier has received £38,482,396 in 235 payments (over £25k) from Department for Transport, HMRC (2014-04-14 to 2024-08-05). View full payment history →