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Provision of an end-to-end Catering Services including product sourcing & procurement with associated supply chain management into service centres and final mile logistics (from receipt of goods into service centre through to delivery to train side).
Procurement of Catering services to include:
1) New Product Development and Procurement for AWC Catering
Sourcing and Management: Identify and procure food, drink, consumables, and equipment at the best value for money, ensuring competitiveness throughout the product lifecycle, and value chain.
Supplier Assurance: Maintain a safe and responsible supplier base.
Supplier Management: Oversee lower-tier food and product suppliers, whether sourced by the supplier or designated by AWC.
Product Specification and Supply: Specify, order, and supply food and ancillary catering products. This includes creating documentation such as calorific and allergen information and maintaining the bill of materials.
Inventory Accountability: Ensure the correct level of food and catering products are available for order and/or distribution to the final mile logistics supplier.
2) Logistics End-to-End Last Mile Delivery of Produce to Trains
Warehouse Management: Ensure professional, safe, and efficient warehouse operations, including the use of relevant IT systems, ensuring 'best in class inventory management.
Availability and Waste Management: Maximise product availability while minimising waste.
Delivery Coordination: Deliver products to trains, lounges, and other locations as per AWC's forecasts and orders.
Premises and Asset Maintenance: Maintain AWC premises and assets.
Safety Systems: Implement robust safety and food safety systems to manage, monitor, and minimize all safety risks.
Supplier Staff Management: Engage and manage supplier staff to minimise sickness and turnover
Note: TUPE applies for incumbent Supplier staff to the provision of Catering Services.
Details on the T&Cs and the extent/nature of dialogue/negotiation during the process will be provided to down-selected bidders only during the ITN stage.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| DHL SUPPLY CHAIN LIMITED | 00528867 | £259,800,000 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 2 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Jul 2026 – Jun 2031 | £259,800,000 | 2 | pending |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| DHL SUPPLY CHAIN LIMITED | Lot 1 | Won |
| RAIL GOURMET U.K. LIMITED | Lot 1 | Unsuccessful |
Weightings from the notice.
Government spending data: This supplier has received £591,966,418 in 2,400 payments (over £25k) from HMPPS, Metropolitan Police, Department of Health and Social Care, Home Office, Department for Transport and 23 more public bodies (2010-11-17 to 2026-06-19). View full payment history →