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By developing an understanding of user needs across the NHS, exploring feasible design options, and identifying constraints and dependencies, this project aims to design a national, holistic model for patient feedback across the NHS in England. The model will set out an overview of how the NHS collects, processes and disseminates feedback data that is purpose driven, cohesive, effective and designed to support improvement. In addition to the model design, the project will produce an implementation roadmap to support the transition from the current state to the future state.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Kings Fund | Procurement ID: PHWB-5853-ZMLT | £395,001 | 1 lot Lot 1 | - |
| The Kings Fund | Procurement ID: PHWB-5853-ZMLT | £395,000 | 1 lot Lot 1 | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 1 lots, each awarded separately. 3 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 May 2026 – May 2027 | £400,000 £395,001 initial term | 3 | The Kings Fund Kings Fund | active |
Weightings from the notice.
Changes the buyer published to this notice after it first appeared.
The description provided has been updated to better reflect the requirements.