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The framework will include a range of Services including on-site face-to-face interpreting for spoken languages, the provision of remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services. The Services will also encompass a range of solutions for on-site and/or remote interpretation and translation solutions for non-spoken languages, including the provision of a managed or subscription-based service with technology to cover on-site (non-spoken) and/or remote (non-spoken) interpretation and translation services including British Sign Language (BSL).
This includes the deployment of a managed or subscription-based service with technology to cover on-site (spoken) and/or remote (spoken and non-spoken) interpretation, translation, and transcription services
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Axis Recruitment Limited | 04827750 | £35,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| D A Languages Limited | 06207784 | £20,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| Enable2 Translate Limited | 15443239 | £25,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| Language Connect International Ltd | 07364250 | £35,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| Language Empire Ltd. | 05535464 | £35,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| Language Line Limited | 04823110 | £30,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| Migrant Help Trading Limited | 05684239 | £35,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| Signalise Co-op Limited | RS004634 | £10,000,000 | 1 lot Non-Spoken Interpretation and Translation Services | - |
| Sign Solutions (SLIA) Ltd | 04802772 | £10,000,000 | 1 lot Non-Spoken Interpretation and Translation Services | - |
| thebigword Interpreting Services Limited | 06232449 | ~£40,000,000 estimated from lot values | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| The Langauge Shop Ltd | 08882661 | £35,000,000 | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
| Translate UK Limited | 05705452 | £10,000,000 | 1 lot Non-Spoken Interpretation and Translation Services | - |
| Word360 Limited | 05498277 | ~£40,000,000 estimated from lot values | 1 lot Spoken Interpretation, Translation and Transcription Services | - |
This procurement was divided into 3 lots, each awarded separately. 40 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Spoken Interpretation, Translation and Transcription Services Sept 2025 – Sept 2027 | £15,000,000 £40,000,000 initial term | 14 | active | |
| Lot 2 Non-Spoken Interpretation and Translation Services Sept 2025 – Sept 2027 | £20,000,000 £12,000,000 initial term | 14 | active | |
| Lot 3 Interpretation, Translation and Transcription Managed Services Sept 2025 – Sept 2027 | £5,000,000 | 12 | - | complete |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| Axis Recruitment Limited | Lots 1, 2 | Wonlot 1 |
| D A Languages Limited | Lots 1, 3 | Wonlot 1 |
| Enable2 Translate Limited | Lot 1 | Wonlot 1 |
| Language Connect International Ltd | Lots 1, 2 | Wonlot 1 |
| Language Empire Ltd. | Lots 1, 2 | Wonlot 1 |
| Language Line Limited | Lots 1, 3 | Wonlot 1 |
| Migrant Help Trading Limited | Lots 1, 2 | Wonlot 1 |
| Sign Solutions (SLIA) Ltd | Lot 2 | Wonlot 2 |
| Signalise Co-op Limited | Lot 2 | Wonlot 2 |
| The Language Shop Ltd | Lots 1, 2 | Wonlot 1 |
| thebigword Interpreting Services Limited | Lots 1, 2, 3 | Wonlot 1 |
| Translate UK Limited | Lot 2 | Wonlot 2 |
| Word360 Limited | Lots 1, 2, 3 | Wonlot 1 |
| Global Voices Ltd | Lots 1, 2, 3 | Unsuccessful |
| Language Phone Ltd | Lots 1, 2, 3 | Unsuccessful |
| RHC 360 SOLUTIONS LTD | Lots 1, 2, 3 | Unsuccessful |
Weightings from the notice, applied to every lot.
Government spending data: These suppliers have received £185,358,809 in 23,419 payments (over £25k) from Legal Aid Agency, HMCTS, Department for Work and Pensions, HMPPS, HMRC and 50 more public bodies (2010-04-15 to 2026-07-06).