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The Council is appointing a contractor to deliver a Fully Inclusive Risk & Reward Contract (FIRRC) for the servicing, maintenance, responsive repairs, and upgrade works of gas, LPG, and solid fuel heating and hot water systems across its housing stock.
The contract will cover all associated components, including boilers, radiators, flues, cylinders, pipework, controls, and electrical elements, with all works delivered under a fixed-price model. The successful contractor will be responsible for ensuring full operational compliance, delivering first-time fixes where possible, and providing temporary heating when required.
The service includes resident liaison, void property coverage, energy efficiency advice, and support with compliance and safety inspections. Upgrade works may also be instructed at the Employer's discretion and must be delivered from design through to completion.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| T BROWN GROUP LIMITED | 01006630 | £6,000,000 | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 15 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Apr 2026 – Mar 2029 | £6,000,000 | 15 | active |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| T BROWN GROUP LIMITED | Lot 1 | Won |
| BTU (INSTALLATION & MAINTENANCE) LIMITED | Lot 1 | Unsuccessful |
| HEWER FACILITIES MANAGEMENT LIMITED | Lot 1 | Unsuccessful |
| OCO LIMITED | Lot 1 | Unsuccessful |
| PURDY CONTRACTS LIMITED | Lot 1 | Unsuccessful |
| ROBERT HEATH HEATING LIMITED | Lot 1 | Unsuccessful |
| SURESERVE COMPLIANCE SOUTH LIMITED | Lot 1 | Unsuccessful |
| T.S.G. BUILDING SERVICES PLC | Lot 1 | Unsuccessful |
| THERMOSERV LIMITED | Lot 1 | Unsuccessful |
Weightings from the notice.
Government spending data: This supplier has received £1,250 in 1 payments (over £25k) from Metropolitan Police (2025-12-11 to 2025-12-11). View full payment history →
Changes the buyer published to this notice after it first appeared.
1. Submission deadline extended to 10 September 2025.
2. Contract location updated to clarify the specific region (East Kent).
3. Description of extensions clarified to include the circumstances in which they could be used.
4. Award criteria listed in the tender notice clarified with additional information to match the details given in the ITT instructions document.
5. Documents hyperlinks updated to use direct link to proContract expression of interest advert.
6. Publication date of next tender notice (estimated) corrected to earliest estimated retender date (if option to extend the contract is not exercised).
Tender submission deadline extended to 22 September 2025 to allow bidders time to review TUPE ELI information.
Deadline for clarification questions also extended to 12 September 2025.