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Enhanced Recovery Worker Service — NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD | UKGovscan
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AWARDEDProcurement notice · NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARDRef ocds-h6vhtk-05453b
The service was originally awarded following an Expression of Interest. The Recovery Workers are first contact practitioners and referral is made from care navigators within the PCN. An initial face to face meeting with the service user establishes their goals regarding support and establishes the recovery journey for each individual, following the biopsychosocial model. The service operates during standard PCN network operating hours and also supports family and carers by providing advice.
This procurement was divided into 1 lots, each awarded separately. 1 bids were received in total.
Lots
1
Initial Term Value
£2,311,471
Bids Received
1
Bids per Lot
1
Limited competition: at least one lot received only a single bid.
Lot
Value
Bids Received
Awarded To
Status
Lot 1
£2,311,471
initial term
1
single bid — no competition
Norfolk and Waveney Mind
active
Data note: the source feed marks these lots as cancelled even though their awards are active — an inconsistency in the published notice. The award status is shown above.
Award criteria
Weightings from the notice.
The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard100%(price)
Government spending data: This supplier has received £7,165 in 2 payments (over £25k) from Norfolk Constabulary (2025-05-15 to 2026-02-09). View full payment history →
Key Dates
Published
23 December 2025
Tender Open
-
Tender Deadline
-
Award Date
-
Contract Signed
9 June 2025
Contract Start
-
Contract End
-
Notice Amendments
Changes the buyer published to this notice after it first appeared.
Amendment 1
Change (VI.3): This is a Provider Selection Regime (PSR) intention to award notice. This award is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 19/06/2025.
This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Written representations should be sent to this email address:
…@nhs.net
This Direct Award C decision was agreed by the Norfolk & Waveney ICB Executive Management Team on 14/03/2025 and formally approved by ICB Executive Director of Finance on 09/06/2025.
All individuals involved in the review and assessment of this award were required to complete declarations of interest. These declarations were thoroughly reviewed to ensure transparency and compliance with regulatory requirements.
No material conflicts of interest were identified during this process.
Key Criteria were weighted as follows:
Quality and innovation - 30%
Value - 20%
Integration, collaboration and service sustainability - 15%
Improving access, reducing health inequalities and facilitating choice - 30%
Social Value - 5% → This contract has now been formally awarded under the PSR Direct Award Process C and was signed by Norfolk & Waveney ICB & provider on 19/12/2025.
Procurement Details
Method
Limited — the buyer invited chosen suppliers
Method Details
Award procedure without prior publication of a call for competition
Route to market
Direct award
Main category
Services
Category
–
Delivery location
UKH14, UKH15, UKH16, UKH17
Open under
WTO Government Procurement Agreement
Buyer Reference
2526-089
Legal Basis
Public Contracts Regulations 2015 (EU Directive 2014/24)