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Whittington Health NHS Trust is seeking to appoint a single Potential Operator to provide food and non-food retail services across four demised outlets at Whittington Hospital. The opportunity includes:
This is a 10-year services concession contract operating under a self-financing model. The Operator will pay a base rent and turnover-based rent, cover service charges and business rates, and must deliver services that are inclusive, sustainable, and aligned with NHS standards.
The Trust encourages SME participation through the Supplier Academy model. Operators must demonstrate alignment with social value objectives and NHS food and retail guidelines, including WRAP, Government Buying Standards, and the National Standards for Healthcare Food and Drink.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Elior UK PLC | 01106729 | £4,500,000 | 1 lot Coffee Bar | - |
This procurement was divided into 6 lots, each awarded separately. 36 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Coffee Bar Nov 2025 – Oct 2035 | £1,000,000 | 6 | pending | |
| Lot 2 Deli Nov 2025 – Oct 2035 | £1,000,000 | 6 | - | complete |
| Lot 3 Coffee Shop Nov 2025 – Oct 2035 | £1,000,000 | 6 | - | complete |
| Lot 4 C-store Nov 2025 – Oct 2035 | £1,000,000 | 6 | - | complete |
| Lot 5 Automated retailing Nov 2025 – Oct 2035 | £500,000 | 6 | - | complete |
| Lot 6 Optional Lot Nov 2025 – Oct 2035 | £0 | 6 | - | complete |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| Elior UK PLC | Lots 1, 2, 3, 4, 5, 6 | Wonlot 1 |
Weightings from the notice, applied to every lot.
Government spending data: This supplier has received £13,667,094 in 383 payments (over £25k) from Metropolitan Police, MOD GPC, Companies House, Ministry of Defence, Merseyside Police and 9 more public bodies (2014-01-07 to 2025-03-06). View full payment history →
Changes the buyer published to this notice after it first appeared.
Refer to tender documents