← Back OPEN Tender notice (UK4) · Grwp Cynefin Ref ocds-h6vhtk-052c10
Mapio Taith Cwsmer | Customer Journey Mapping Contract Value
£20,000
excluding VAT · £24,000 including VAT · Below the relevant threshold
Procurement
Below threshold - open competition
The submission deadline passed on 2 Jul 2025, 0:00am.
Description Mae Grŵp Cynefin yn gwahodd tendrau gan gwmnïau profiadol i ymgymryd â phroses mapio taith cwsmeriaid gynhwysfawr.
Grwp Cynefin is seeking proposals from experienced companies to undertake comprehensive customer journey mapping process.
Buyer
Buyer ID GB-COH-IP21194R
Local Authority Code –
Address Ty Silyn, Y Sgwar, Caernarfon, LL54 6LY, United Kingdom
Type of body Public authority - sub-central government
Devolved rules Welsh devolved regulations apply Suppliers No supplier information available.
Lots This procurement was divided into 1 lots, each awarded separately.
Combined Lot Value
£20,000
Lot Value Status Lot 1 Aug 2025 – Dec 2025
£20,000 active
Award criteria Weightings from the notice.
Key Dates
Published 4 June 2025
Tender Open -
Tender Deadline 2 July 2025
Award Date -
Contract Start -
Contract End -
Planned term 1 August 2025 – 31 December 2025 Procurement Details
Method Open — any supplier may bid
Method Details Below threshold - open competition
Route to market Open competition
Main category Services
Category IT services: consulting, software development, Internet and support
Delivery location UK
Buyer Reference ocds-h6vhtk-052c10
Legal Basis Procurement Act 2023
CPV Codes 72000000 – IT services: consulting, software development, Internet and support