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The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities.
A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.
Pipeline notice (UK1). An early signal of a contract the buyer expects to let. Nothing to bid for yet.
Bids are submitted through the buyer’s own portal, not on this site. Read the full notice on Find a Tender before relying on any date here.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Jun 2028 – Jun 2033 | - | planned |
Changes the buyer published to this notice after it first appeared.
Changes to the dates of the anticipated project start date, contract start date and contract expiry dates due to delay in the commencement of this project.