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Criminal Defence Direct (CDD) Service Procurement Exercise – Launch in summer 2025
The Legal Aid Agency (LAA), on behalf of the Lord Chancellor, will run a procurement exercise to award contracts for two providers to deliver the CDD Service from on or around 1 March 2026.
Key Details:
Procurement Process Updates:
From 24 February 2025, all suppliers must use the Cabinet Office Central Digital Platform to share their organisation’s information with Contracting Authorities by providing a share code during the procurement process.
If suppliers are still unable to create a share code after getting assistance from the Cabinet Office, please email contact: …@justice.gov.uk.
Key Service Changes:
The LAA, as part of this procurement, will introduce the following key changes to the CDD Service that align with the move to enhanced flexibility and reducing barriers to support providers in successfully delivering the CDD contract and ensure consistency across similar services.
For the new CDD Contract the LAA are:
| Supplier | Identifier | Award Value | Cross-References |
|---|---|---|---|
| Bytes Software Services Limited | 01616977 | - | - |
| Phoenix Software Limited | 02548628 | - | - |
| Softcat PLC | 02174990 | - | - |
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Mar 2026 – May 2031 | - | planned |
Government spending data: These suppliers have received £3,925,616,202 in 20,367 payments (over £25k) from Department for Work and Pensions, NHS England, Department of Health and Social Care, HMRC, Home Office and 107 more public bodies (2010-04-06 to 2026-08-27).