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Service Management L2 (Manned) Helpdesk — NS&I | UKGovscan

PIPELINEPipeline notice (UK1) · NS&IRef ocds-h6vhtk-0524ad

Service Management L2 (Manned) Helpdesk

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Contract Value

Not specified

Source

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View original notice

A planning notice whose dates have passed. Look for the tender or award notice that followed it. The tender notice was expected on 15 June 2026.

Description

Provision of a centralised helpdesk for NS&I and Supplier Staff. Level 2 i.e. manned.

Buyer

Organisation: NS&I
Buyer ID: GB-PPON-PJNT-9481-WXVY
Local Authority Code: –
Address: Riverside House, 2A Southwark Bridge Road, London, SE1 9HA, United Kingdom
Type of body: Public authority - central government

Suppliers

No supplier information available.

Lots

This procurement was divided into 1 lots, each awarded separately.

Lots

Lot	Value	Status
Lot 1 Oct 2026 – May 2028	-	planned

Key Dates

Published: 23 May 2025
Tender Open: -
Tender Deadline: -
Award Date: -
Contract Start: -
Contract End: -
Planned term: 1 October 2026 – 31 May 2028 · may extend to 31 May 2030

Notice Amendments

Changes the buyer published to this notice after it first appeared.

Amendment 047580-2026

Updates to tender notice and contract start/end dates.

Procurement Details

Method: –
Method Details: –
Main category: Services
Category: IT services: consulting, software development, Internet and support
Delivery location: UK
Buyer Reference: ocds-h6vhtk-0524ad
Legal Basis: Procurement Act 2023
CPV Codes: 72000000 – IT services: consulting, software development, Internet and support

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