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This Request for Information (‘RFI’) relates to an Audience Interactive Social Media Toolkit.
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The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV.
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To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution.
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You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via https://bbc.bravosolution.co.uk. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Oct 2025 – Oct 2028 | - | planning |