BETAThis is a new independent transparency project, not an official government website. The data is sourced from public registers and may contain errors, so always verify against the official source. If you find a problem, please report it here.
The Department for Work and Pensions (DWP) ("the Authority") has an obligation to protect public funds and to ensure wherever possible, overpayment and penalty debt is recovered subject to legislative limitations and safeguards. It is Government policy to recover all debt where it is reasonable and cost effective to do so without causing undue financial hardship to debtors.
The DWP is undertaking a competitive flexible procedure to appoint a supplier to provide a commercial off the shelf (COTS) software as a service (SaaS) debt management system to meet DWP requirements and manage the recovery of debt and other monies owed to the Government, allowing the DWP to recover over £2billion of debt annually. The contract will include the design, configuration, testing, support to migration from the existing platform and post go live support.
The duration of the contract will be up to 8 years (Initial Term) with the option to extend the Initial Term by one or more extension periods provided that the aggregate of any such extensions is no greater than 36 months.
The estimated value of the contract over the Initial Term of the contract (8 years) is up to £47,000,000.00 (excluding VAT). This figure has been calculated from past and forecasted spend and shall not be taken by Suppliers as a commitment or a forecast of likely revenue.
The estimated total contract value (inclusive of any options) is up to £79,800,000.00 million (excluding VAT). This value has been calculated based on indicative volumes provided within the specification and any future initiatives and optional services. The total published contract value as published in this Tender Notice (UK4) is an indication to the market of the maximum amount which could be spent through this contract and shall not be taken by Suppliers as a commitment or a forecast of likely revenue.
The supplier will support the implementation of the SaaS system and provide support for any future upgrades and modifications in-life.
The scope of the SaaS includes:
The geographical scope of the Future Debt Solution will be for Great Britain and Northern Ireland.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Jan 2027 – Jan 2035 | £79,800,000 | active |
Weightings from the notice.
Changes the buyer published to this notice after it first appeared.
1. Update to Engagement section asking for request to attend by 12:00 of 5th June from 12:00 6th of June
WE have added details of how to access Atamis in order to bid. The added text reads
Suppliers will be able to access the supplier portal following the directions provided on the Gov.uk website (Procurement at DWP - Department for Work and Pensions - GOV.UK. )
For extra support, direct suppliers to the Atamis support website: (https://suppliersupport.atamis.co.uk/hc/en-gb).
Please also refer to the commercial hub for information : (New eProcurement System Hub). A supplier video is also available on the hub site.
Changes made to this notice include: