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Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| HYBRIT SERVICES LTD | 10479291 | - | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Awarded To | Status |
|---|---|---|---|
| Lot 1 | - | active |