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North Star Housing Group is seeking to appoint a Managed Service Partner (MSP) to provide and support core ICT infrastructure and networks.
North Star's current managed service contract terminates in mid-February 2026 and its architecture was designed around a legacy co-location data centre and MPLS network design. Over recent years, North Star has adopted a "Cloud First" strategy for the delivery of its ICT services and many of its legacy systems are now delivered as Software as a Service (SaaS) solutions. A small number of applications remain to be hosted by the appointed MSP, and these will potentially further reduce during the contract term as further hosted applications are replaced by SaaS solutions
The MSP will be required to support North Star's delivery of services to its headquarters in Stockton-on-Tees and eight smaller sites in the region, although it is envisaged that the MSP will deliver a significant amount of service remotely and limited attendance at North Star premises may be required. Note that visits to staff homes or partner locations will not be required and that supply, support and logistics for end-user devices is not in-scope.
The scope of the MSP contract includes:
Total value (estimated)
£1,800,000 excluding VAT
£2,160,000 including VAT
Above the relevant threshold
Contract dates (estimated)
15 February 2026 to 15 February 2029
Possible extension to 15 February 2032
6 years, 1 day
Description of possible extension:
15 February 2026 to 14 February 2029
3 years
Possible extension to 14 February 2032 at North Star's sole discretion
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| ANS GROUP LIMITED | 03176761 | £1,800,000 | 1 lot Lot 1 | - |
This procurement was divided into 1 lots, each awarded separately. 10 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Feb 2026 – Feb 2029 | £1,800,000 | 10 | pending |
Weightings from the notice.
Government spending data: This supplier has received £53,036,893 in 697 payments (over £25k) from NHS England, Department for Transport, Ministry of Defence, Manchester University NHS Foundation Trust, East Sussex Healthcare NHS Trust and 19 more public bodies (2012-06-12 to 2026-03-01). View full payment history →
Changes the buyer published to this notice after it first appeared.
An amendment has been made to this notice to present a direct link to the project brief.