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North East Lincolnshire Council is undertaking a procurement for Healthwatch and Independent Advocacy Services in North East Lincolnshire. This procurement has been lotted as follows: Lot 1: Provision of a Local Healthwatch Service . Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch is an independent, local health and social care watchdog, that provides signposting and ensures the voice of the community is heard regarding health and social care services. Lot 2 - Provision of a Independent Complaints Advocacy Service. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| Hull Community and Voluntary Services Ltd | Charity Commission: 514311 Companies House: 01570120 | £325,000 | 1 lot Lot 1 - Provision of a Local Healthwatch Service | - |
| VoiceAbility | Procurement ID: PZVM-5429-PYVW | £275,000 | 1 lot Lot 2 - Provision of an Independent Complaints Advocacy Service | - |
This procurement was divided into 2 lots, each awarded separately. 4 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Lot 1 - Provision of a Local Healthwatch Service Aug 2025 – Aug 2028 | £650,000 £419,718 initial term | 1 single bid — no competition | Hull Community and Voluntary Services Ltd | active |
| Lot 2 Lot 2 - Provision of an Independent Complaints Advocacy Service Aug 2025 – Aug 2028 | £275,000 £176,165 initial term | 3 | VoiceAbility | active |