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Crown Commercial Service (CCS) as the Authority has put in place a Pan Government Collaborative Agreement for the provision of Debt Resolution Services, including but not limited to: debt collection, cryptocurrency collection, enforcement, auctioneers, process services, litigation, data services, and spend analytics to be utilised by any central government or wider public sector organisation looking for effective debt recovery such as collections, enforcement, data services, spend analytics and recovery.
This 4-year closed framework agreement provides access to all types of recovery services for use across all debt streams, to maximise the collection of funds owed to central government and the wider public sector. With input from the Government Debt Management Function, Money and Pension Service, and third-sector partners, the framework is designed to maximise collections and to ensure fair treatment and sustainability of payment plans.
| Supplier | Identifier | Award Value | Lots Won | Cross-References |
|---|---|---|---|---|
| 1st Locate (UK) Limited | 03702599 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| ACT Credit Management Limited | 05073492 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| Advanced Demand Side Management Limited | 02688973 | ~£1,600,000 estimated from lot values | 1 lot SARS - Utilities spend recovery review | - |
| Advantis Credit Limited | 05223252 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| ARC (Europe) Limited | 04214145 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| Ardent Credit Services Limited | 04691960 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| AUDIT PARTNERSHIP LIMITED | 05357998 | ~£4,200,000 estimated from lot values | 2 lots SARS - Accounts payable review · SARS - Contract Compliance General Review | - |
| BASWARE HOLDINGS LIMITED | 05732676 | ~£2,600,000 estimated from lot values | 1 lot SARS - Accounts payable review | - |
| BERTHOLD BAUER VAT CONSULTANTS LIMITED | 04385276 | ~£1,600,000 estimated from lot values | 1 lot SARS - Specialist VAT Review | - |
| BILL GOSLING OUTSOURCING LIMITED | 00984439 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| BW LEGAL SERVICES LIMITED | 07966978 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| Capita Business Services Ltd | 02299747 | ~£24,000,000 estimated from lot values | 2 lots Direct Debt Collections · Data Solutions | FORMER MP |
| CAPITAL RESOLVE LIMITED | 02856749 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| COLX LIMITED | 14900702 | ~£1,500,000 estimated from lot values | 1 lot A managed service for enforcement | - |
| COST CLARITY LIMITED | 11606184 | ~£3,800,000 estimated from lot values | 3 lots SARS - Contract Compliance General Review · SARS - Utilities spend recovery review · SARS - Telecommunications spend recovery review | - |
| CREDIT RESOURCE SOLUTIONS LIMITED | 04690879 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| Credit Style Limited | 06133356 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| DIRECT COLLECTION BAILIFFS LTD | 07408649 | ~£11,500,000 estimated from lot values | 2 lots Direct Debt Collections · A managed service for enforcement | - |
| EQUIFAX LIMITED | 02425920 | ~£14,000,000 estimated from lot values | 1 lot Data Solutions | LOBBYIST Policy Connect Limited (16 quarters) Hill & Knowlton Limited (2 quarters) |
| EXPERIAN LIMITED | 00653331 | ~£14,000,000 estimated from lot values | 1 lot Data Solutions | LOBBYIST Teneo Strategy Limited (6 quarters) Tulchan Communications LLP (5 quarters) The AVPA Limited (3 quarters) |
| FLEXIBLE TECHNOLOGY SOLUTIONS UK LIMITED | 07807101 | ~£5,800,000 estimated from lot values | 3 lots SARS - Accounts payable review · SARS - Contract Compliance General Review · SARS - Specialist VAT Review | - |
| Foundever GB Limited | 03450786 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| High Court Enforcement Group Limited | 04527630 | £2,400,000 | 1 lot Process Servers | - |
| JUDGE & PRIESTLEY LIMITED LIABILITY PARTNERSHIP | OC312733 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| Liaison Financial Services Ltd | 06426660 | - | - | - |
| LIBERATA UK LTD | 01238274 | ~£2,600,000 estimated from lot values | 1 lot SARS - Accounts payable review | - |
| Moorcroft Debt Recovery Limited | 01703704 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| Oriel Collections Ltd | 04807044 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| Pastdue Credit Solutions Limited | SC287794 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| PROFESSIONAL COST MANAGEMENT GROUP LIMITED | 06511368 | ~£2,200,000 estimated from lot values | 2 lots SARS - Utilities spend recovery review · SARS - Telecommunications spend recovery review | - |
| Qualco UK Limited | 08098859 | ~£11,500,000 estimated from lot values | 2 lots Direct Debt Collections · A managed service for enforcement | - |
| Rockford Associates Limited | 07962964 | ~£5,800,000 estimated from lot values | 3 lots SARS - Accounts payable review · SARS - Contract Compliance General Review · SARS - Specialist VAT Review | - |
| Sonex3 Limited | 06637307 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | CH MISMATCH CF says 06637307, but CH says it's LANTERN DEBT RECOVERY SERVICES LIMITED |
| Sopra Steria Limited | 04077975 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | LOBBYIST Hanbury Strategy and Communications Limited (1 quarter) |
| TDX Group Limited | 05059906 | ~£10,000,000 estimated from lot values | 1 lot Direct Debt Collections | - |
| TransUnion International UK Limited | 03961870 | ~£14,000,000 estimated from lot values | 1 lot Data Solutions | - |
| Twice2much Limited | 04880528 | ~£4,200,000 estimated from lot values | 2 lots SARS - Accounts payable review · SARS - Contract Compliance General Review | - |
| Westgate Moore Associates | 05255090 | ~£2,600,000 estimated from lot values | 1 lot SARS - Accounts payable review | - |
Taken from this notice, not from Companies House. Check the original notice — details change and are not updated here.
This procurement was divided into 9 lots, each awarded separately. 53 bids were received in total.
| Lot | Value | Bids Received | Awarded To | Status |
|---|---|---|---|---|
| Lot 1 Direct Debt Collections Feb 2026 – Feb 2030 | £35,900,000 £10,000,000 initial term | 21 | active | |
| Lot 2 A managed service for enforcement Feb 2026 – Feb 2030 | £35,900,000 £1,500,000 initial term | 3 | active | |
| Lot 3 Process Servers Feb 2026 – Feb 2030 | £35,900,000 £2,400,000 initial term | 1 single bid — no competition | active | |
| Lot 4 Data Solutions Feb 2026 – Feb 2030 | £35,900,000 £14,000,000 initial term | 6 | active | |
| Lot 5 SARS - Accounts payable review Feb 2026 – Feb 2030 | £35,900,000 £2,600,000 initial term | 8 | active | |
| Lot 6 SARS - Contract Compliance General Review Feb 2026 – Feb 2030 | £35,900,000 £1,600,000 initial term | 5 | active | |
| Lot 7 SARS - Utilities spend recovery review Feb 2026 – Feb 2030 | £35,900,000 £1,600,000 initial term | 3 | active | |
| Lot 8 SARS - Telecommunications spend recovery review Feb 2026 – Feb 2030 | £35,900,000 £600,000 initial term | 2 | active | |
| Lot 9 SARS - Specialist VAT Review Feb 2026 – Feb 2030 | £35,900,000 £1,600,000 initial term | 4 | active |
Notices published under the Procurement Act 2023 name every bidder, including unsuccessful ones.
| Bidder | Bid on | Outcome |
|---|---|---|
| Capita Business Services Ltd | Lots 1, 4 | Wonlots 1, 4 |
| DIRECT COLLECTION BAILIFFS LTD | Lot 1 | Wonlots 1, 2 |
| Qualco UK Limited | Lot 1 | Wonlots 1, 2 |
| 1st Locate (UK) Limited | Lot 1 | Wonlot 1 |
| ACT Credit Management Limited | Lot 1 | Wonlot 1 |
| Advantis Credit Limited | Lot 1 | Wonlot 1 |
| ARC (Europe) Limited | Lot 1 | Wonlot 1 |
| Ardent Credit Services Limited | Lot 1 | Wonlot 1 |
| BILL GOSLING OUTSOURCING LIMITED | Lot 1 | Wonlot 1 |
| BW LEGAL SERVICES LIMITED | Lot 1 | Wonlot 1 |
| CAPITAL RESOLVE LIMITED | Lot 1 | Wonlot 1 |
| CREDIT RESOURCE SOLUTIONS LIMITED | Lot 1 | Wonlot 1 |
| Credit Style Limited | Lot 1 | Wonlot 1 |
| EQUIFAX LIMITED | Lot 4 | Wonlot 4 |
| EXPERIAN LIMITED | Lot 4 | Wonlot 4 |
| Foundever GB Limited | Lot 1 | Wonlot 1 |
| GB Group Plc | Lot 4 | Wonlot 4 |
| Judge & Priestley LLP | Lot 1 | Wonlot 1 |
| Moorcroft Debt Recovery Limited | Lot 1 | Wonlot 1 |
| Oriel Collections Ltd | Lot 1 | Wonlot 1 |
| Pastdue Credit Solutions Limited | Lot 1 | Wonlot 1 |
| Sonex3 Limited | Lot 1 | Wonlot 1 |
| Sopra Steria Limited | Lot 1 | Wonlot 1 |
| TDX Group Limited | Lot 1 | Wonlot 1 |
| TransUnion International UK Limited | Lot 4 | Wonlot 4 |
The notice does not name the bidders for lots 2, 3, 5, 6, 7, 8, 9.
Government spending data: These suppliers have received £4,871,397,831 in 56,482 payments (over £25k) from Department for Work and Pensions, Department for Education, NHS England, Home Office, Department of Health and Social Care and 97 more public bodies (2010-04-01 to 2093-03-06).
Changes the buyer published to this notice after it first appeared.
We have amended the framework description in the Tender Notice to remove the requirements that Bidders must deliver Cryptocurrency collection and auctioneers services; and litigation as a standalone service. These requirements were included in the original Tender Notice; however, they are not required services for this framework.
We have amended the framework description in the Tender Notice to remove the requirements that Bidders must deliver Cryptocurrency collection and auctioneers services; and litigation as a standalone service. These requirements were included in the original Tender Notice; however, they are not required services for this framework.