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We are reviewing our pension administration software solution and wish to engage with the market to explore potential solutions. We want to understand what solutions may exist to meet our existing needs, as well as exploring enhancements that might be available to meet future needs.
We ultimately seek a solution which will streamline pension administration for our members and future members, enhance user experience, provide modern digital tools and capabilities, and ensure compliance with legislative and regulatory standards.
As of 31 March 2024, we administer the pensions for 432,496 of our members and payout approximately £1.2bn per year in member benefits.
Our existing pensions administration contract expires 31 March 2029.
All details contained in this notice are our genuine best estimate but are subject to change.
Preliminary market engagement notice (UK2). The buyer wants to talk to suppliers before designing the procurement. Taking part is how to shape it.
Bids are submitted through the buyer’s own portal, not on this site. Read the full notice on Find a Tender before relying on any date here.
No supplier information available.
This procurement was divided into 1 lots, each awarded separately.
| Lot | Value | Status |
|---|---|---|
| Lot 1 Apr 2029 – Apr 2039 | - | planning |
Changes the buyer published to this notice after it first appeared.
Update to Engagement process description as follows:
UPDATE 27 March 2026
Dear Suppliers,
We wish to inform you that the publication of the planned Pension Administration Software procurement will be delayed.
The original timetable anticipated publication in late March 2026. However, following the second Request for Information (RFI), we received a significant volume of supplier feedback, which we are currently reviewing in detail.
In addition, a programme-wide review is underway covering all strategic projects scheduled for delivery within the forthcoming 2026/27 Business Plan. This review is likely to result in revisions to the timelines for a number of projects, including this procurement.
We will provide a further update as soon as the revised timetable has been formally approved.
Kind regards
PPF
UPDATE 26 June 2026
Dear Suppliers,
Further to our previous communication regarding the delay to the Pension Administration Software procurement, we wish to provide an update on the anticipated timetable.
Following the wider programme review across strategic initiatives, the procurement is now expected to be paused for a prolonged period.
At this stage, the procurement will not progress before January 2028, with ITT publication due in April 2028. This reflects the need to align the project with revised organisational priorities resulting from the emergence of mandatory statutory projects requiring substantially the same resource.
The PPF has appropriate contractual provisions in place within the current service arrangement to ensure continuity of service during any implementation period in the event that a different service provider is appointed following the procurement.
These dates should be regarded as an estimate. We will continue to keep the market informed of any material developments or changes to this position via the publication of appropriate FTS notices.
We thank you for your continued interest and engagement to date.
Kind regards,
PPF